Complete the service form below or give Pacific Motor Group a call today!
Safeguard Your Factory Warranty Your Factory Warranty is 100% protected with genuine service and parts. Non-factory servicing or parts may void some or all of your warranty if found to be the cause of any problems. So why risk it?
Superior Factory Knowledge Our service department is staffed by highly trained technicians and is backed with up to date technical information supplied by the factory. This means less time diagnosing your vehicle and you will be back on the road sooner.
12 Month/Unlimited Km Parts Warranty With every service using genuine parts you will have the peace of mind that your car will be covered for twelve months for any issue resulting from it’s fitment.
Regular Servicing Regular servicing will keep your engine in tune which will maximise your fuel economy and save you money every time you hop behind the wheel.
Advanced Diagnostic Equipment At Pacific, we ensure that our equipment is of the latest technological standard which ensures your vehicle is fixed right the first time.
Genuine Servicing Helps Resale Value Vehicles with dealer stamped service log books provide a major selling point and the potential for better resale value.
Competitive Pricing The cost of genuine Pacific servicing is in line with non branded servicing options. So when you consider ‘value for money’, service quality and parts warranty you are way in front with Pacific.
Pacific Peace of Mind Pacific has been servicing the Sunshine Coast since 1986. By offering genuine factory backed service and parts you will have the peace of mind that we will be with you for the life of your vehicle and beyond.
If you have any special needs or urgent appointments please advise the Service Advisor prior to your booking so arrangements can be made to assist. When dropping your vehicle off for your appointment, be sure to check all jobs required are listed on your repair order. Only the jobs listed will be attended to on the day. This is very important because any previous conversations you may have had with sales staff or anyone else in the dealership may not have been passed on to the service staff.
We recommend that you check the Service Advisor has the correct contact details when booking in your vehicle in case further contact is required. A mobile number and email address are essential for effective communication. At this time the Service Advisor will confirm with you the required collection time.
If you are the driver of a fleet managed vehicle or corporate vehicle, the work undertaken at your service will be very basic in line with your Fleet Manager’s requirements. Additional work like lubrication of catches, engine washing and vehicle washing will not be carried out on your vehicle unless specifically requested and approved via a purchase order. Please advise the Service Advisor upon making your appointment if it is a fleet vehicle or covered by a corporate plan.
We also have a Courtesy Bus available which runs on a timetable as follows:
Departs: 8:15am; 9:15am; 1:00pm Customers are requested to be at the dealership 15 minutes prior to departure. The courtesy bus is available within a 10km radius of the Dealership.
Pickup: 1:30pm; 4:00pm Pickup should be previously arranged with the courtesy bus driver. If you require transport between these times, Service Reception can arrange a taxi for you at the customer’s expense.
Please note that departure and pick up times may vary depending on traffic conditions and the number of customers requiring transport.
Pacific has loan vehicles available which must be booked in advance at a cost of $27.50 per day.
Upon collection of the loan vehicle, your driver’s license must be presented for insurance purposes and you will be requested to sign a loan car agreement.
An insurance excess of $1950 applies in the case of an accident or damage to the vehicle.
Any fuel used while the car is in your possession should be replaced prior to it’s return.
Pacific and it’s staff are committed to an ecologically sound environmental and waste management program. We will continue to strive towards exceeding the level of compliance required by law and the relevant Australian Standards. Please ask our staff if you require further details.
Included on your invoice is an environmental levy which covers our environmental obligations for consumable items and the safe removal and recycling of oils, filters and contaminated waste.
All Pacific service locations offer the ability to conduct a fully certified Safety Inspection. A Safety Certificate is a compulsory certification required if you are trying to sell or transfer ownership of your vehicle.
Providing your engine with fresh coolant every 12 months increases the longevity of your engine and also decreases your risk of it overheating during our hot summer days. Ask your Pacific service staff for more information about our complete range of engine and transmission flushes the next time you book your service.
Why not improve the look and increase the value of your car by providing it with a unique accessory or vehicle protection program. Please ask about the opportunity to include the following items in your next service visit.
> Genuine Accessories such as headlight and bonnet protectors and floor mats to just name a few > Complete vehicle protection programs > Window tinting to keep your car cool in summer > Rust proofing to maximise your resale value > Paint protection to guard your vehicle against industrial fall out or bird and bat droppings > Fabric and leather protection for your interior finishes
Running out of new car warranty? Why not extend your new car warranty the next time you are in for your service.
Ensure your vehicle is safe on the road and maximize the life of your tyres by asking Pacific to perform a wheel alignment, balance and rotate at your next service.
Tyre services available include –
> New Tyres at Competitive Prices > Electronic Wheel Alignment (Front & Rear) > Electronic Wheel Balancing > Tyre Rotation
